Bilingual Commercial Lines Account Manager

Job Summary

Seeking a dedicated and bilingual Commercial Lines Account Manager to join a dynamic team. This role is pivotal in managing and supporting a growing commercial lines book of business. The ideal candidate will bring a passion for client service, a strong understanding of insurance practices, and the ability to communicate effectively in both English and another language.

Compensation Package

• Salary Range: $52,000 – $93,000 (commensurate with experience)
• Benefits:
  • 75% health insurance coverage
  • 10 PTO days
  • Licensing, exam fees, CEUs, and training costs covered by the company
• Advancement Opportunities: Promotion to Senior Commercial Lines Account Manager with potential to lead the department

Responsibilities

• Participate in training sessions at the Laurel office to understand workflows and processes.
• Manage and service a diverse portfolio of commercial lines accounts, including transportation, trucking, contractors, construction, small businesses, and more.
• Handle account renewals, gather intake information, and provide exceptional client support.
• Quote new and renewal business, with the opportunity to engage in sales and earn uncapped commissions.
• Utilize software tools such as AgencyZoom and Hawksoft to manage accounts efficiently.
• Collaborate with a team to ensure client satisfaction and agency growth.

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license preferred.
• Experience:
  • Prior experience in commercial lines is highly desirable.
  • Candidates with personal lines experience looking to transition into commercial lines are encouraged to apply.
• Language Skills: Bilingual proficiency is required.
• Technical Skills: Familiarity with insurance software (e.g., AgencyZoom, Hawksoft) and experience working with carriers such as Travelers, Liberty Mutual, Progressive, Nationwide, and others.
• Soft Skills: Strong communication, organizational, and client service skills.

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