Job description
Commercial Auto Claims Examiner - Property Damage (Total Loss)
Job Summary
Seeking a highly skilled and experienced Commercial Auto Claims Examiner specializing in Property Damage (Total Loss) to join a team. This is a fully remote, full-time position offering the opportunity to work with a reputable and financially strong insurance group. The ideal candidate will have a proven track record in handling commercial auto claims, including total loss, cargo, and in-tow claims, with a focus on delivering exceptional customer service.
Compensation Package
- Hourly Rate: $37-$39/hour (Temp-to-Hire)
- Annual Salary Range (upon hire): $65,000-$85,000
- Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
- Investigate and resolve non-litigated commercial auto claims (Property Damage only, no Bodily Injury).
- Handle claims from across the U.S., including total loss, fire, theft, and glass claims.
- Manage a caseload of 135-160 claims, with an average of 175+ features.
- Evaluate and process first and third-party damages, including cargo and in-tow claims.
- Obtain and review estimates, evidence, reports, and other documentation.
- Establish damages, reserves, and process payments.
- Take recorded statements from insureds, claimants, and witnesses.
- Maintain claim files in accordance with best practices.
- Obtain and maintain all required state adjuster licenses.
Qualifications/Requirements
- Education: Bachelor’s degree (required).
- Licensing: Active adjuster license required, with the ability to obtain TX and FL licenses (company-sponsored).
- Experience:
- Minimum of 3+ years handling commercial auto claims.
- At least 1+ year of total loss claims experience.
- Cargo and in-tow claims experience preferred.
- Familiarity with salvage platforms is a plus.
- Skills:
- Strong written and verbal communication skills.
- Excellent organizational and time management abilities.
- Proficiency in investigating coverage and writing coverage letters.
- Ability to present files in roundtable discussions.
- Self-motivated and capable of working independently with minimal supervision.
- Location: Candidates must reside in or be willing to work Pacific Standard Time (PST) business hours. Flexibility to travel for conferences and meetings if required.
#LI-BC1