Commercial Insurance Account Manager

Job Summary

Seeking an experienced Commercial Insurance Account Manager to support a commercial lines team within an established insurance agency environment. This role is responsible for managing day-to-day servicing activities for commercial clients with complex coverage needs while delivering a high level of customer service and account support. The ideal candidate will bring strong commercial lines knowledge, excellent communication skills, and the ability to manage multiple priorities in a fast-paced setting.

Responsibilities

• Manage day-to-day servicing activities for an assigned commercial lines book of business.

• Respond to client inquiries regarding coverage, policy changes, billing, and claims.

• Assist clients with claims handling and follow-up support.

• Review and remarket accounts as needed to support client retention and coverage needs.

• Maintain accurate policy documentation and account records within agency management software.

• Coordinate workflow and prioritize tasks to ensure timely service delivery.

• Communicate effectively with carriers, clients, and internal team members.

• Provide a high level of customer service and maintain strong client relationships.

Qualifications/Requirements

• 3+ years of commercial lines insurance experience within the Property & Casualty industry.

• Holds an active P&C (Property and Casualty) insurance license.

• Strong knowledge of commercial insurance products and coverages.

• Ability to manage an assigned book of business and prioritize workflow effectively.

• Strong verbal and written communication skills.

• Excellent technical, analytical, and organizational abilities.

• Detail-oriented with the ability to work independently and collaboratively in a team environment.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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