Job Summary

Seeking an experienced Commercial Insurance Compliance Coordinator to support certificate processing, contractual compliance review, and commercial lines servicing functions within a remote operations environment. This role will focus heavily on reviewing insurance requirements, managing Certificates of Insurance (COIs), interpreting policy language, and ensuring compliance across a diverse commercial portfolio.

The ideal candidate will possess strong commercial insurance knowledge, excellent organizational skills, and the ability to manage multiple priorities in a fast-paced remote setting while collaborating with clients, carriers, and internal teams.

Responsibilities

• Review contracts, leases, subcontractor agreements, vendor agreements, and related documents to identify insurance requirements and compliance obligations.

• Issue and manage Certificates of Insurance (COIs), endorsements, and supporting documentation accurately and efficiently.

• Track certificate renewals, expirations, outstanding compliance items, and follow-up requests.

• Verify policy coverage and endorsements against contractual insurance requirements.

• Interpret insurance policy language and communicate coverage details clearly to clients, carriers, and internal teams.

• Process and maintain ACORD forms and related compliance documentation.

• Ensure compliance with carrier guidelines, contractual obligations, and industry regulations.

• Maintain compliance data through agency management software, Excel, and related systems.

• Partner with Account Managers, Producers, Carriers, and Clients to resolve discrepancies and obtain required documentation.

• Maintain organized electronic records and audit-ready files.

• Stay current on commercial insurance regulations, certificate requirements, and industry best practices.

• Identify opportunities to improve operational workflows, efficiency, and quality control procedures.

Qualifications/Requirements

• Holds an active P&C (Property and Casualty) insurance license.

• High school diploma or GED required; equivalent insurance industry experience considered.

• 8+ years of commercial insurance experience with a strong concentration in COI processing and compliance management.

• Strong working knowledge of ACORD forms, certificate workflows, and compliance processes.

• Experience with agency management systems such as Applied EPIC and cloud-based insurance platforms.

• Advanced understanding of commercial insurance coverages including:

  • General Liability

  • Commercial Property

  • Commercial Auto

  • Workers’ Compensation

  • Garage Dealers

  • Inland Marine

  • Disability / Paid Family Leave

• Strong understanding of contractual risk transfer and insurance policy interpretation.

• Ability to review and analyze insurance requirements within legal agreements and contracts.

• Advanced understanding of:

  • Primary & Non-Contributory wording

  • Waiver of Subrogation

  • Additional Insured endorsements

  • Blanket Additional Insured wording

  • Ongoing vs. Completed Operations

  • Per Project Aggregate requirements

  • Notice of Cancellation requirements

  • C-105.2 and DB-120.1 forms

• Experience reviewing insurance requirements for:

  • Commercial leases

  • Contractor/Subcontractor agreements

  • Vendor and supplier contracts

  • Additional contractual agreements

• Knowledge of ACORD 855 (Construction Addendum) and New York Labor Law / Action-Over exposure is highly preferred.

• Experience supporting construction, real estate, manufacturing, or contractor-focused accounts strongly preferred.

• Strong verbal and written communication skills.

• Excellent organizational skills with exceptional attention to detail and accuracy.

• Ability to manage multiple priorities and deadlines in a remote work environment.

• Self-motivated with the ability to work independently and collaboratively.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-TM1