Commercial Lines Account Manager

Job Summary

Seeking a dedicated and service-oriented Commercial Lines Account Manager to join a well-established and tight-knit team. This role offers the opportunity to work with small business accounts, including contractors, restaurants, and other multi-line accounts. If you are passionate about providing exceptional service and are eager to grow in a professional and supportive setting, encourage you to apply.

Compensation Package

• Salary Range: $55,000 - $75,000 (Dependent on Experience)
• Work Environment: Primarily onsite with flexibility for hybrid work after an initial onboarding period
• Additional Benefits: Comprehensive benefits package

Responsibilities

As a Commercial Lines Account Manager, you will:

• Manage a book of small business accounts, primarily accounts with premiums of $50,000 or less.
• Handle all aspects of account management from A-Z, excluding new business marketing.
• Quote new and renewal business.
• Provide exceptional customer service to clients, ensuring their needs are met promptly and professionally.
• Collaborate with a team of 10-12 commercial lines employees, including back-office support staff, account managers, and producers.
• Utilize EPIC software for account management (training provided if needed).

Qualifications/Requirements

• Licenses: Active Property & Casualty (P&C) License required.
• Experience: Minimum of 2 years of commercial insurance experience preferred. Candidates with a background in captive insurance (e.g., Farm Bureau, State Farm) who are eager to transition to an agency setting are encouraged to apply.
• Skills:
  • Strong service orientation and a commitment to client satisfaction.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team-oriented environment.
  • Adaptability and eagerness to learn new systems and processes.
• Software: Experience with EPIC is a plus but not required; training will be provided.

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