Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a team of professionals. This role involves managing a diverse portfolio of smaller commercial accounts, including contractors and other generalist accounts, with premium sizes ranging from $10,000 to $100,000. As a key member of the team, you will handle A-Z account management responsibilities, supported by virtual assistants and advanced technology for tasks such as Certificates of Insurance (COIs), auto ID cards, and invoicing.

Compensation Package

• Salary Range: $55,000 - $72,000 annually, commensurate with experience and qualifications.
• Comprehensive benefits package, including health insurance, and paid time off.

Responsibilities

• Manage a portfolio of commercial lines accounts, ensuring exceptional client service and satisfaction.
• Handle all aspects of account management, including policy renewals, endorsements, and claims assistance.
• Collaborate with virtual assistants and utilize technology to efficiently process COIs, auto ID cards, and invoicing.
• Build and maintain strong relationships with clients, carriers, and internal team members.
• Provide expert advice and guidance to clients on insurance coverage, policy options, and risk management strategies.
• Ensure compliance with all applicable regulations and company policies.

Qualifications/Requirements

• Resident Louisiana Property & Casualty License (required).
• 4-6 years of experience in commercial lines account management.
• Proficiency in EPIC insurance software.
• Strong knowledge of commercial insurance products and services, particularly for smaller accounts such as contractors.
• Excellent organizational, communication, and problem-solving skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Commitment to delivering high-quality service and maintaining client satisfaction.

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