Job Summary

We are seeking a dynamic and motivated Commercial Lines Account Manager to become a key member of our team. The ideal candidate will be responsible for managing and servicing a book of commercial insurance accounts, ensuring exceptional customer service while maintaining strong relationships with clients and carriers.

Responsibilities

• Act as the primary contact for clients, addressing their insurance-related inquiries and providing advisory support
• Manage client renewals, endorsements, and policy changes in a timely and accurate manner
• Collaborate with internal teams to develop and execute strategic plans to meet clients' insurance needs
• Conduct regular policy reviews to identify coverage gaps and opportunities for upselling
• Monitor and manage accounts receivables, ensuring timely collection of premiums
• Stay updated on industry trends, regulatory changes, and market conditions to provide informed recommendations to clients
• Build and maintain strong relationships with insurance carriers and underwriters to negotiate terms and pricing for clients
• Assist in the preparation of marketing submissions and proposals for new business opportunities

Qualifications/Requirements

• Proven experience as an Account Manager in the commercial insurance industry
• In-depth knowledge of commercial lines coverages, products, and services
• Previous experience handling large commercial accounts – required
• Ability to handle a high-level book of business
• Excellent communication and interpersonal skills with a customer-oriented approach
• Strong negotiation and problem-solving abilities
• Detail-oriented with the ability to multitask and prioritize in a fast-paced environment
• Proficient in using insurance agency management systems and Microsoft Office suite
• Holds an active P&C (Property and Casualty) insurance license
• A proven track record of consistent job tenure in previous roles

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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