Job description
Commercial Lines Account Manager/Account Assistant
Job Summary
Seeking a dedicated and detail-oriented Commercial Lines Account Manager/Account Assistant to join a growing team. This role is a fantastic opportunity for an experienced professional to manage a diverse portfolio of small business accounts, providing exceptional service and support. The ideal candidate will have a strong background in commercial lines, excellent organizational skills, and a passion for delivering outstanding client experiences. This position offers a hybrid work schedule, with initial onsite training followed by a flexible remote work arrangement.
Compensation Package
- Salary Range: $60,000 - $80,000 per year
- Bonuses: Quarterly bonuses and profit sharing
- Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
- Manage a book of business worth approximately $5 million in premium, primarily consisting of small business accounts.
- Provide A-Z servicing for accounts, including new business (90%) and renewal business (10%).
- Collaborate with other Account Managers to ensure seamless client support.
- Utilize EPIC software to manage accounts and maintain accurate records.
- Build and maintain strong relationships with clients, ensuring their insurance needs are met.
- Assist with policy changes, endorsements, and claims processing as needed.
- Support the team in achieving growth objectives and contributing to the agency's long-term goals.
Qualifications/Requirements
- Licenses/Certifications: Active Property & Casualty (P&C) license required.
- Experience: Minimum of 3 years of experience in an agency setting, with a focus on commercial lines.
- Technical Skills: Proficiency in EPIC software strongly preferred.
- Education: High school diploma or equivalent required; additional certifications or training in insurance is a plus.
- Soft Skills:
- Strong organizational and time-management abilities.
- Excellent communication and interpersonal skills.
- Detail-oriented with a commitment to accuracy.
- Ability to work collaboratively in a team-oriented environment.
- Proactive problem-solving skills and a customer-focused mindset.
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