Job Summary

We are seeking a motivated and client-focused Commercial Lines Customer Service Representative (CSR) with a strong background in account management. The successful candidate will be responsible for maintaining and servicing commercial insurance accounts, ensuring that clients' needs are met and expectations exceeded.

Responsibilities

• Provide exceptional customer service to commercial clients, addressing inquiries and resolving issues in a timely and professional manner
• Manage and maintain commercial insurance accounts, including policy renewals, endorsements, and claim assistance
• Collaborate with the sales team to support client retention and promote the expansion of commercial insurance products and services
• Stay up-to-date on industry trends, regulations, and coverage options to better serve clients
• Utilize strong account management skills to build and maintain positive client relationships

Qualifications/Requirements

• Proven experience in commercial insurance account management or related field
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in insurance software and Microsoft Office Suite
• Holds an active P&C (Property and Casualty) insurance license

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-DB3