Commercial Lines Middle Market Account Manager

Job Summary

Seeking a highly motivated and experienced Commercial Lines Middle Market Account Manager to join a dynamic team. This role is pivotal in managing a diverse portfolio of commercial accounts, ensuring exceptional service delivery, and contributing to the growth of an organization.

Compensation Package

• Salary Range: $80,000 - $110,000 (commensurate with experience)
• Commission: Competitive commission program for both new business and automatic renewals, evenly split within the department
• Bonus: Performance-based bonuses
• Benefits: Comprehensive benefits package

Responsibilities

• Manage an alpha-split book of business, focusing 20% on new business and 80% on renewals.
• Build and maintain strong relationships with clients, carriers, and internal teams.
• Handle a range of accounts, ensuring timely and accurate processing of policies, endorsements, and renewals.
• Collaborate with top carriers, including Citizens, Auto Owners, Progressive, Frankenmuth, and Cincinnati, to deliver tailored insurance solutions.
• Utilize the Epic Agency Management System to manage client information and workflows efficiently.
• Contribute to the growth and success of the department by identifying opportunities for cross-selling and upselling.

Qualifications/Requirements

• Licenses/Designations: Active Property & Casualty (P&C) license required.
• Experience: Minimum of 5 years of experience in commercial lines account management, with a focus on middle-market accounts.
• Technical Skills: Proficiency in the Epic Agency Management System is preferred.
• Industry Knowledge: Familiarity with a variety of industries and carriers, including Citizens, Auto Owners, Progressive, Frankenmuth, and Cincinnati.
• Interpersonal Skills: Strong communication, organizational, and problem-solving skills.
• Work Ethic: A team-oriented mindset with the ability to thrive in a fast-paced, collaborative environment.

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