Job description
Commercial Lines Senior Account Manager - Middle Market
Job Summary
Seeking a highly skilled and experienced Commercial Lines Senior Account Manager to join a team. This role involves independently leading client service, strategy, and renewal messaging for larger, more complex middle-market accounts. The ideal candidate will possess a strong understanding of commercial property and casualty insurance, demonstrate exceptional client relationship management skills, and have the ability to collaborate effectively with internal teams to deliver tailored solutions.
Compensation Package
- Base Salary Range: $90,900 to $112,200 (subject to experience, qualifications, and business needs).
- Benefits: Competitive benefits package and variable pay programs.
Responsibilities
- Develop and deliver comprehensive service plans tailored to client needs.
- Conduct gap analyses by reviewing exposures against coverages and providing recommendations.
- Lead mid-market placements and collaborate with Subject Matter Experts to ensure efficient placement processes.
- Prepare and participate in strategy and proposal meetings with clients.
- Oversee confirmation of coverage, policies, endorsements, and audits as applicable.
- Participate in or lead post-renewal and stewardship planning meetings for large clients.
- Provide consultation on coverage needs and program design for guaranteed cost programs.
- Ensure accurate documentation of client orders and review binders for accuracy.
Qualifications/Requirements
Work Experience
- 3–5 years of experience in Commercial Property & Casualty insurance with a comprehensive understanding of insurance coverages.
Licenses/Certifications
- Must hold a valid state Property & Casualty insurance license.
Essential Skills/Competencies
- Strong written, oral, and interpersonal communication skills.
- Proven ability to build and maintain effective relationships with clients and colleagues.
- Proficient in self-serve portals and client training.
- Advanced knowledge of Excel and other relevant tools.
- Strong problem-solving and critical-thinking skills, with the ability to resolve complex situations.
- Ability to work in a fast-paced environment with high attention to detail and accuracy.
- Demonstrated ability to consistently meet deadlines and produce quality work.
Education
- High School Diploma or equivalent experience required.
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