Commercial Lines Support Specialist

Job Summary

Seeking a dedicated and detail-oriented Commercial Lines Support Specialist to join a team. This role is designed to provide essential support to the Commercial Lines team, assisting with account management duties and ensuring smooth operations. The ideal candidate will have a strong background in insurance administration, excellent organizational skills, and a proactive approach to supporting team objectives.

Compensation Package

• Salary: $41,000 - $45,000 annually (depending on experience)
• Benefits: Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

As a Commercial Lines Support Specialist, your primary responsibilities will include:

• Performing back-office administrative duties to support the Commercial Lines team.
• Managing administrative tasks such as data entry, document preparation, and record maintenance.
• Following up with insurance carriers to ensure timely processing of requests.
• Handling phone calls and responding to emails in a professional and timely manner.
• Assisting with quoting new and renewal business (90% renewals, 10% new business).
• Utilizing agency management systems, including Newton, Applied Epic, and AMS 360.

Qualifications/Requirements

To be successful in this role, candidates must meet the following qualifications:

• A minimum of 2 years of experience in insurance administration.
• Possession of a Property & Casualty (P&C) license is preferred. Candidates without a license must be willing to obtain one.
• Familiarity with insurance carriers and their processes.
• Proficiency in agency management systems such as Applied Epic, AMS 360, or similar platforms.
• Strong organizational and multitasking skills.
• Excellent communication skills, both written and verbal.

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