Job Summary

Seeking a highly motivated and experienced Employee Benefits Account Manager to join a dynamic and growing team. This role is pivotal in providing exceptional service to the clients, managing a diverse portfolio of accounts ranging from mid-sized to large-scale clients. The ideal candidate will bring a strong background in agency experience, particularly in self-funded accounts, and possess a proactive, solution-oriented mindset.

Compensation Package

Salary Range: $50,000 - $80,000 annually (commensurate with experience)
401(k) Plan: Available

Responsibilities

Manage and service a variety of accounts, including self-funded and fully insured clients, ranging from small businesses to large organizations with several thousand employees.
Provide exceptional client service by addressing inquiries, resolving issues, and ensuring client satisfaction.
Assist with quoting new and renewal business.
Collaborate with the team to ensure seamless service delivery and client retention.
Utilize software tools such as Outlook and BenefitPoint to manage client accounts and documentation.
Participate in occasional travel within the Phoenix area to meet client needs.

Qualifications/Requirements

Licenses/Certifications: Life and Health (L&H) license required.
Experience:
- Minimum of 3-5 years of agency experience.
- Strong background in self-funded accounts is highly preferred.
Technical Skills: Proficiency in Outlook and familiarity with BenefitPoint or similar AMS software.
Soft Skills:
- Strong responsiveness and ability to handle high-pressure situations, especially during peak periods such as open enrollments.
- Proactive and solution-oriented mindset, with the ability to ask insightful questions and contribute to strategic discussions.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively within a team and independently when required.
- Thick skin and resilience to thrive in a fast-paced environment.

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