Employee Benefits Account Manager

Job Summary

Seeking a dedicated and experienced Employee Benefits Account Manager to support client relationships and deliver high-quality service. This role focuses on managing accounts, ensuring client satisfaction, and contributing to overall business success through proactive service and collaboration.

Responsibilities

• Manage and service a portfolio of employee benefits accounts, ensuring strong client satisfaction and retention.

• Serve as the primary point of contact for clients, handling inquiries, service requests, and issue resolution.

• Coordinate with internal teams to deliver customized employee benefits solutions.

• Maintain accurate and detailed records within benefits administration and agency management systems.

• Assist with renewals, plan changes, open enrollment processes, and related documentation.

• Stay current on industry trends, compliance requirements, and regulatory updates.

• Identify opportunities to strengthen client relationships and support account growth.

Qualifications/Requirements

• Minimum of 5 years of experience in employee benefits or a related field.

• Holds an active L&H (Life and Health) insurance license.

• Strong attention to detail and organizational skills.

• Excellent communication and interpersonal abilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Team-oriented mindset with a commitment to client service excellence.

• Bachelor’s degree preferred but not required.

Compensation Package

• Salary commensurate with experience.

• Discretionary annual bonuses.

• 401(k) with company match.

• Flexible paid time off.

• Employee Stock Ownership Plan (ESOP).

• Comprehensive benefits package.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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