Personal Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a growing team. This role is responsible for servicing personal lines clients, building strong relationships, and delivering exceptional customer service. The ideal candidate will have a passion for learning, a commitment to professionalism, and the ability to thrive in a collaborative and flexible work environment.

Responsibilities

• Manage personal lines accounts, including quoting new and renewal business.

• Provide A–Z servicing for assigned personal lines clients.

• Build and maintain strong client relationships while ensuring insurance needs are met.

• Respond to client inquiries regarding coverage, policy changes, renewals, and endorsements.

• Maintain accurate client records and documentation within the agency management system.

• Collaborate with carriers and internal team members to provide timely and effective service.

• Support client retention efforts through proactive communication and exceptional customer care.

• Uphold high standards of professionalism and service excellence.

Qualifications/Requirements

• Holds an active P&C (Property and Casualty) insurance license.

• Minimum of 1 year of experience working within an independent insurance agency environment.

• Experience with an agency management system is preferred.

• Strong communication and interpersonal skills.

• Detail-oriented with excellent organizational and time management abilities.

• Demonstrated professionalism and commitment to client service.

• Ability to work effectively in a collaborative team environment.

• Eagerness to learn and grow within the insurance industry.

Compensation Package

• Salary: $55,000 - $65,000 annually, based on experience.

• Comprehensive benefits package, including medical, dental, disability coverage, and health savings account options.

• Paid time off, sick time, and holidays.

• Professional development and growth opportunities.

• Flexible hybrid work arrangement.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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