Job Summary

Seeking a dedicated and experienced Personal Insurance Account Manager to join a team. This role involves managing a portfolio of personal insurance accounts, providing exceptional service, and ensuring client satisfaction. The ideal candidate will have a strong background in personal lines insurance, excellent communication skills, and a proactive approach to account management. This is an exciting opportunity to join a collaborative and family-oriented team with a long-standing reputation for excellence in the insurance industry.

Compensation Package

Base Salary: $50,000–$60,000 annually
Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

Manage personal insurance accounts from start to finish, including quoting new and renewal business, policy servicing, endorsements, and upselling/cross-selling
Provide exceptional customer service to clients, ensuring their needs are met promptly and professionally
Collaborate with team members to maintain a supportive and efficient work environment
Utilize AMS360 and Microsoft Office tools (Outlook, Word) to manage accounts and documentation
Maintain a polished and professional demeanor in all client and staff interactions

Qualifications/Requirements

Licensing: Active Missouri Property & Casualty (P&C) license (Personal Lines Producer License or regular P&C License)
Experience: Minimum of 2 years of current P&C experience as a Personal Lines Account Manager or CSR in an independent agency
Preferred Experience: Prior experience with high-net-worth accounts is a plus but not required
Technical Skills: Proficiency in AMS360 and Microsoft Office Suite
Soft Skills:
- Professional appearance and polished communication skills
- Warm, friendly, and approachable demeanor
- Strong team orientation and collaborative mindset
- Proactive and intuitive understanding of tasks
- Personable and detail-oriented with excellent grammar and client interaction skills

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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