Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. As a key member of the Personal Lines Department, you will play a vital role in managing client relationships, providing tailored insurance solutions, and ensuring customer satisfaction. This is an excellent opportunity to join a well-established, independent agency with a collaborative team environment and a commitment to excellence.

Compensation Package

• Base Salary: Competitive and commensurate with experience.
• Incentives: Commission opportunities include 25% on new business and 15% on renewals.
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
• Remote Work: One day remote work available after 90 days of training/onboarding.

Responsibilities

• Manage a portfolio of personal lines insurance accounts, ensuring high levels of customer satisfaction and retention.
• Provide expert advice and tailored insurance solutions to meet client needs.
• Process policy changes, renewals, and endorsements efficiently using AMS 360 software.
• Collaborate with carriers such as Patriot, Andover, USLI, Chubb, Foremost, Guard, Hanover, and others to secure competitive quotes and coverage options.
• Build and maintain strong relationships with clients, carriers, and team members.
• Stay updated on industry trends, products, and regulations to provide the best service possible.

Qualifications/Requirements

• Experience: Previous experience in personal lines insurance is required.
• Licensing: Active Property & Casualty Insurance License is preferred.
• Technical Skills: Proficiency in AMS 360 software is highly desirable.
• Skills: Strong communication, organizational, and customer service skills.
• Work Ethic: Self-motivated, detail-oriented, and able to work both independently and collaboratively.
• Education: High school diploma or equivalent required; additional certifications or training in insurance is a plus.

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