Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This position plays an integral role in supporting Account Executives in managing and retaining a high-volume book of personal lines insurance business. The ideal candidate will possess strong administrative skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.

Compensation Package

• Salary: $60,000 annually
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage a high-volume book of personal lines insurance business, ensuring accuracy and timeliness in all tasks.
• Build and maintain strong client relationships to foster loyalty and satisfaction.
• Handle renewals, service requests, claims, billing, and new policy processing.
• Maintain a thorough understanding of market appetites, underwriting guidelines, and submission procedures.
• Review applications, policies, endorsements, and audits for accuracy.
• Conduct loss/claim analysis and prepare summaries.
• Coordinate renewal business information with the department manager.

Qualifications/Requirements

• Education: Bachelor’s degree or equivalent work experience preferred.
• Experience: 3-7 years of personal lines account management experience required.
• Licenses: Property & Casualty License required.
• Technical Skills:
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Experience with Applied/Epic or similar agency management software preferred.
• Other Requirements:
  
  • Strong written and verbal communication skills.
  • Ability to multi-task, prioritize, and work independently.
  • Professional demeanor and positive attitude.
  • Self-motivated with a sense of urgency and ability to meet deadlines.