Personal Lines Client Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Client Manager to join a team. This role is integral to providing exceptional service to the clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will have a strong background in personal lines insurance and a passion for building and maintaining client relationships. This position is primarily onsite, with a hybrid schedule considered for the right candidate.

Compensation Package

• Salary: Up to $70,000 annually, commensurate with experience.
• Comprehensive benefits package, including health insurance and paid time off.

Responsibilities

• Manage and service a portfolio of personal lines insurance clients, ensuring their needs are met promptly and accurately.
• Provide expert advice and guidance to clients on insurance products, coverage options, and policy changes.
• Build and maintain strong client relationships through regular communication and exceptional customer service.
• Process policy renewals, endorsements, and cancellations in a timely manner.
• Collaborate with internal teams to address client inquiries and resolve issues effectively.
• Stay updated on industry trends, regulations, and product offerings to provide clients with the best possible solutions.
• Assist in onboarding new clients and ensuring a seamless transition into our services.

Qualifications/Requirements

• Proven experience in personal lines insurance, with a strong understanding of insurance products and services.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in relevant software and tools used in the insurance industry.
• Must be able to commute to Newport, NH, as this position requires an onsite presence.

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