Personal Lines Senior Client Manager

Salary60000
LocationTopeka
Job type Permanent
DisciplineAgency
Reference143750

Job description

Personal Lines Senior Account Manager

Job Summary

Looking for a dedicated and experienced Personal Lines Senior Account Manager to join a growing team. This role is integral to supporting Account Executives in managing and retaining client relationships.

Compensation Package

  • Salary Range: $60,000 - $68,000 annually
  • Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

  • Manage a high-volume book of personal lines insurance business, ensuring all tasks are completed accurately and on time.
  • Build and maintain strong client relationships by providing exceptional service and professional communication.
  • Handle renewals, service requests, claims, billing, and new policy processing.
  • Maintain a thorough understanding of market appetites, underwriting guidelines, and submission procedures.
  • Review applications, policies, endorsements, and audits for accuracy.
  • Conduct loss/claim analysis and prepare summaries.
  • Coordinate renewal business information with the department manager.

Qualifications/Requirements

  • Education: Bachelor’s degree or equivalent work experience preferred.
  • Experience: 3-7 years of personal lines account management experience required.
  • Licenses: Property & Casualty License required.
  • Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with Applied/Epic or similar agency management software preferred.
  • Other Requirements:
    • Strong administrative and computing skills.
    • Ability to work independently and collaboratively with team members.
    • Self-motivated with a sense of urgency and ability to meet deadlines.
    • Excellent written and verbal communication skills, including active listening and problem-solving abilities.
    • Strong multitasking and prioritization skills, with discretion in handling sensitive information.
    • Professional demeanor and positive attitude.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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