Join a nationally recognized insurance carrier known for its commitment to policyholder service, strong financial stability, and employee-focused culture. We’re seeking a highly skilled Senior Personal Lines Casualty Claims Examiner to handle complex casualty claims with a focus on thorough investigation, fair resolution, and exceptional customer service.

Salary

• $110,000 to $120,000+/year total compensation(based on experience)
• Annual bonus potential
• Comprehensive benefits package (health, dental, vision, 401k, etc.)
• Opportunities for professional development and advancement

Job Description

• Investigate, evaluate, and resolve complex personal lines casualty claims, including bodily injury, liability, and litigation matters.
• Analyze coverage, determine liability, and assess damages.
• Direct and manage independent adjusters, field investigators, legal counsel, and medical experts as needed.
• Maintain accurate and timely documentation in the claims management system.
• Communicate effectively with policyholders, claimants, attorneys, and internal departments.
• Negotiate settlements within authority and recommend settlements outside authority.
• Attend mediations, arbitrations, and trials as required.
• Ensure compliance with company standards and state regulations.

Requirements

• Minimum of 5–7 years of experience handling personal lines casualty claims, including litigation.
• Strong knowledge of insurance policies, legal concepts, and applicable state laws and regulations.
• Excellent analytical, negotiation, and communication skills.
• Experience managing claims across multiple jurisdictions is preferred.
• Proficiency in claims management software and Microsoft Office Suite.
• Bachelor’s degree or equivalent work experience. Adjuster license required in applicable states.

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