Senior General Liability Claims Representative

Job Summary

Seeking a highly skilled and experienced Senior General Liability Claims Representative to join a team. This is a fully remote, permanent position offering a competitive salary and excellent benefits. The successful candidate will be responsible for managing business owner liability claims, analyzing coverage issues, and performing routine claim adjusting functions. This role requires strong analytical, communication, and interpersonal skills, as well as a solid understanding of standard industry liability forms.

Compensation Package

• Salary Range: $115,000 - $130,000 per year
• Benefits Include:
  • Competitive compensation
  • Generous vacation and sick time
  • Closed on major holidays
  • 401(k) with company match

Responsibilities

• Manage an active desk of fast-track property damage liability claims under business owner policies.
• Analyze coverage issues under various standard industry forms, including Business Owners Coverage Form, Garagekeepers, Hired Non-Owned Auto, and Auto Services.
• Investigate, analyze, and evaluate new loss notices and claim tenders.
• Adjust total auto losses as part of liability claims management.
• Expedite claim analysis and determine positions under applicable coverage.
• Collaborate on setting reserves at appropriate levels for claims.
• Exercise sound judgment in managing Allocated Loss Adjustment Expenses (ALAE) during claims investigations.
• Maintain accurate and thorough documentation of claim files in accordance with established guidelines.
• Obtain and maintain adjuster licenses as required.

Qualifications/Requirements

Education:

• Bachelor’s degree (BA/BS) required.
• CPCU or other industry designation is a plus.

Experience:

• Minimum of 5 years of prior general liability claims adjusting experience preferred.
• Experience in handling bodily injury claims is required.

Skills and Competencies:

• Strong analytical skills.
• Excellent verbal and written communication skills, including proper grammar usage and the ability to convey information clearly and concisely.
• Strong interpersonal skills with the ability to work collaboratively and cooperatively.
• Ability to work independently, meet deadlines, and respond to inquiries with a sense of urgency.
• Proficiency in MS Word, Excel, and internet applications.
• High attention to detail and the ability to multitask effectively.
• Ability to work under pressure and exercise sound judgment in sensitive situations.

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