Senior Commercial Lines Account Manager

Job Summary

Seeking a highly skilled and experienced Senior Commercial Lines Account Manager to join a team. This role is ideal for a professional with a strong background in commercial property and casualty insurance, particularly in managing mid-market and complex accounts across industries such as manufacturing, aviation, real estate, and contracting. The successful candidate will play a pivotal role in managing a diverse book of business, fostering client relationships, and collaborating with producers to deliver exceptional service.

This position offers a hybrid work environment, with three days in-office and the flexibility to work remotely for the remainder of the week after an initial onboarding period.

Compensation Package

• Salary Range: $85,000 - $105,000 annually, with bonus eligibility based on agency performance.
• Benefits: Comprehensive medical, dental, and vision coverage; basic life insurance ($50,000 paid by the agency); voluntary long-term disability (LTD).
• Work Environment: Hybrid (3 days in-office, 2 days remote). Initial onboarding requires 2-4 weeks fully onsite.

Responsibilities

• Manage a diverse book of commercial lines accounts, including mid-market and complex accounts with values up to seven figures.
• Serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency.
• Collaborate with producers to attend client meetings as needed, particularly for larger accounts.
• Oversee quoting for new and renewal business, with support from a dedicated processor.
• Utilize Epic software to manage accounts and maintain accurate records.
• Provide mentorship and guidance to administrative support staff as needed.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license required.
• Experience:
  • Minimum of 5 years of experience as a Commercial Lines Account Manager at an independent agency.
  • Strong background in commercial property and casualty insurance, with the ability to manage mid-market accounts.
  • Familiarity with industries such as manufacturing, aviation, real estate, and contracting is preferred but not required.
• Technical Skills: Proficiency in Epic software or similar agency management systems.
• Soft Skills:
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Client-focused mindset with a commitment to delivering exceptional service.
  • Ability to work collaboratively in a team-oriented, family-focused culture.
  • Adaptability and problem-solving skills.

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