Technical Claim Manager - Personal Umbrella (Bodily Injury Liability/Auto/Premises) Major Case Unit

Job Summary

Seeking an experienced and highly skilled Technical Claim Manager to join a growing Major Case Unit. This role focuses on managing complex Personal Umbrella Liability claims, with a strong emphasis on bodily injury liability, auto, and premises claims. The ideal candidate will bring a deep understanding of excess claims, litigation strategy, and coverage analysis. This is an exciting opportunity to work in a collaborative environment with exposure to senior leadership and significant growth potential.

Compensation Package

• Base Salary: $140,000 - $165,000/year 
• Bonus: 15% target bonus plan
• Comprehensive Benefits: Full medical, dental, and vision coverage, paid time off, parental leave, and more.

Responsibilities

• Manage a caseload of 80-100 complex, litigated Personal Umbrella Liability claims.
• Conduct thorough investigations into liability, damages, and coverage issues.
• Draft and issue professional coverage correspondence, including complex coverage letters.
• Collaborate with defense counsel, primary carriers, and internal stakeholders to ensure optimal claim outcomes.
• Monitor primary carrier handling to ensure adherence to best practices.
• Provide strategic guidance on litigation and resolution strategies.
• Maintain compliance with company best practices and industry standards.

Qualifications/Requirements

• Bachelor’s degree and a minimum of 6 years of experience in auto liability claims (experience with umbrella/excess claims strongly preferred).
• Proven expertise in handling large exposure third-party claims and policy limit demands.
• Strong knowledge of liability case law, statutes, and claims procedures in key jurisdictions.
• Demonstrated ability to analyze complex coverage issues and draft professional correspondence.
• Exceptional analytical, negotiation, and communication skills.
• Ability to thrive in a fast-paced, dynamic environment while working independently.
• Litigation experience and strategic thinking are essential.

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