Commercial Account Manager/Producer/CSR/Operations

Job Summary

Seeking experienced and motivated professionals to join a growing team as Commercial Account Managers, Commercial Producers, Customer Service Representatives (CSR), or Operations Specialists. This is an exciting opportunity to be part of a dynamic and family-oriented organization that specializes in Property & Casualty (P&C) insurance with a focus on commercial lines, particularly in the hospitality and self-storage sectors. The ideal candidate will have a strong background in commercial insurance, a builder mentality, and the ability to thrive in a fast-paced, entrepreneurial environment.

Compensation Package

• Salary Range: $50,000 - $200,000 (commensurate with experience)
• Benefits:
  • Comprehensive Medical, Dental, and Vision Insurance
• Work Environment: Flexible options available, including remote, hybrid, or in-office arrangements
• Additional Perks: Family-oriented culture with opportunities for professional growth and development

Responsibilities

• Manage a growing book of business, focusing on hospitality and self-storage accounts ranging from $25,000 to $400,000 in size
• Provide end-to-end servicing of accounts, including quoting new and renewal business (approximately 40% new business, 20% renewals)
• Build and maintain strong client relationships, ensuring high levels of customer satisfaction
• Collaborate with internal teams to improve processes, increase efficiency, and scale operations
• Act as a critical thinker and problem solver, contributing to the growth and success of the organization
• Support the transition from offshore administrative resources and assist in building a robust back-office team

Qualifications/Requirements

• Minimum of 5 years of experience in commercial insurance, with a strong understanding of Property & Casualty lines
• Active 2-20 insurance license is required
• Proficiency in insurance software such as EZLynx; familiarity with AMS360 is a plus
• Proven ability to work independently and take initiative in a resource-limited environment
• Strong critical thinking, problem-solving, and organizational skills
• A builder mentality with a focus on improving processes and scaling operations for long-term success
• Excellent communication and interpersonal skills
• Ability to travel to client sites as needed (for producers only)
• Must pass a background check and drug test prior to the start date

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