Job Title: Commercial Insurance Account Manager

Job Summary

We are seeking a dynamic and detail-oriented Commercial Insurance Account Manager to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring exceptional service and handling all aspects of their commercial insurance needs. The ideal candidate will possess exceptional communication skills, a dedication to client satisfaction, and a strong understanding of commercial lines insurance products. This is an exciting opportunity to work in a collaborative, inclusive, and forward-thinking environment focused on helping clients protect what matters most.

Responsibilities

• Serve as the primary contact for a portfolio of commercial insurance clients, building and maintaining strong, trusted relationships.
• Manage day-to-day client service needs, including policy renewals, endorsements, and claims assistance.
• Analyze client risk exposures and collaborate with clients to tailor insurance solutions.
• Proactively address client inquiries, concerns, and requests in a timely manner.
• Prepare proposals, policy summaries, and renewal documents to present to clients.
• Partner with insurance carriers to negotiate competitive terms and find the best solutions for client needs.
• Maintain accurate and up-to-date client records in the agency management system.
• Identify opportunities to grow and cross-sell additional insurance products to existing clients.
• Stay informed of current industry trends, market conditions, and regulatory changes to provide clients with the best advice.
• Collaborate with internal teams to ensure a seamless and client-centered service experience.

Qualifications/Requirements

• Proven experience as an Account Manager or in a similar role within the commercial insurance field.
• Comprehensive understanding of commercial insurance products, coverages, and markets.
• Holds an active P&C (Property and Casualty) insurance license.
• Strong problem-solving, decision-making, and analytical skills.
• Demonstrated ability to build and maintain positive relationships, both with clients and team members.
• Excellent verbal and written communication skills.
• High attention to detail with the ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft Office Suite and experience with agency management systems is preferred.

Compensation Package

• Compensation: Between $80K-$85K (based on experience).
• Competitive benefits package, paid time off, professional development opportunities, etc.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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