Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This role is pivotal in managing client relationships, ensuring the highest level of service, and driving business growth. As a key member of the close-knit, family-oriented organization, you will have the opportunity to work in a supportive and collaborative environment that values professional development and teamwork. This position is ideal for a proactive individual with a strong background in commercial insurance and a passion for delivering exceptional client experiences.

Compensation Package

Salary Range: $50,000 - $80,000 (commensurate with experience)
401(k):

Responsibilities

Serve as the primary point of contact for clients, fostering strong relationships and ensuring client satisfaction.
Proactively manage client accounts, including renewals, coverage adjustments, and identifying market opportunities.
Oversee the organization and execution of annual renewals, ensuring timely and thorough policy reviews.
Lead and manage team workloads by delegating tasks, providing guidance, and ensuring high standards of service delivery.
Collaborate with internal teams, including producers and sales, to address complex client challenges and drive business growth.
Communicate effectively with clients, carriers, and internal teams to identify and resolve root issues.
Stay informed on industry trends, carrier guidelines, and internal processes to provide clients with the best possible service.
Mitigate agency errors and omissions (E&O) through clear and direct communication on products and coverages.

Qualifications/Requirements

Licensure/Designations: Property & Casualty (P&C) license required.
Experience: 2-4 years of experience in commercial insurance account management.
Strong ability to manage workloads, delegate tasks, and provide oversight to ensure high standards are met.
Exceptional written and verbal communication skills with a client-centered approach.
High level of organizational skills with the ability to prioritize and multitask in a fast-paced environment.
Strong analytical thinking and problem-solving abilities with an intuitive understanding of client needs.
Proficiency in CRM tools, with the ability to quickly learn new software (experience with Applied Epic preferred).
Ability to operate independently with minimal supervision and take initiative to anticipate challenges.
Deep knowledge of coverages, products, and industry trends in the marketplace.

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