Overview

We are seeking a dynamic and experienced Commercial Lines Account Manager to join our team. The ideal candidate will have extensive experience in managing commercial accounts, excellent customer relationship management skills, and a deep understanding of insurance products.

Responsibilities

• Manage a portfolio of commercial accounts ranging from $0 to $500k+
• Build and maintain strong relationships with clients, providing exceptional customer service
• Analyze client's insurance needs and recommend appropriate products and coverage
• Work closely with underwriters and carriers to negotiate terms, conditions, and pricing
• Stay updated on industry trends, regulations, and market changes to provide clients with informed advice
• Collaborate with the sales team to identify new business opportunities and support in the retention of existing clients

Qualifications

• Proven experience as a Commercial Lines Account Manager with a deep understanding of commercial insurance products
• Familiarity with Commercial COB such as Condo/HOA and Habitational policies
• Strong communication and negotiation skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in industry-specific software and Microsoft Office suite
• Insurance industry certifications (e.g., CIC, CRM) preferred but not required

Day-to-day

• Engage with clients to understand their insurance needs and provide tailored solutions
• Communicate and negotiate with carriers and underwriters to secure competitive terms for clients
• Collaborate with colleagues to ensure effective account management and customer satisfaction
• Stay updated on industry developments and market trends to provide the best advice and products to clients
• Maintain accurate client records and documentation in compliance with industry regulations

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