Inside Sales & Service Agent – Commercial & Personal Lines

A small, collaborative insurance agency is seeking an experienced Inside Sales and Service Agent to manage and grow a mixed book of Commercial and Personal Lines business. This position is remote, but candidates must reside within driving distance of the Austin, TX area for periodic team meetups and client/carrier visits.

Key Responsibilities:

• Manage and service a commercial book of approximately $210K+ in revenue, with additional support on Personal Lines as needed

• Handle inbound leads, policy renewals, marketing to carriers, and quoting new/renewal business

• Work with a variety of small business clients, including landlords, professional offices, contractors, and tech companies

• Provide exceptional customer service and build long-term relationships with clients

• Operate independently with support from a transparent and team-oriented leadership group

Qualifications:

• Active P&C license required

• 3+ years of experience in Commercial Lines; exposure to or willingness to learn Personal Lines is preferred

• Proficiency with EPIC or similar agency management systems

• Strong communication, organization, and client service skills

Additional Information:

• Remote-first role with occasional in-person team lunches/outings

• All equipment provided (laptop, dual monitors)

• Monthly benefit stipend provided

• Compensation includes base salary plus the opportunity to earn a percentage of managed book revenue

Culture & Perks:

• Transparent leadership with open communication about business goals and performance

• No micromanagement – team members are trusted to own their roles

• Opportunity to earn equity and grow with the agency

This is a unique opportunity to join a tight-knit team and step into a well-established book of business due to an upcoming retirement. Interview process includes a virtual meeting with leadership and a team lunch.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

#LI-TE1