Job Summary

A position is available for a Commercial Lines Account Manager (CLAM) specializing in Middle Market accounts. The role involves managing a portfolio of approximately 180 accounts, with account sizes ranging from $25,000 to $80,000. The position is based in Lafayette, with the option to work in Baton Rouge. This opportunity is within a regional, closely held independent agency that emphasizes a consultative approach to client service.

Compensation Package

• Salary Range: $70,000 - $80,000
• Benefits: Comprehensive benefits package
• 401(k): Offered
• Remote Work: Possible work from home option 
• Travel: Minimal travel required

Responsibilities

• Manage a portfolio of middle-market commercial accounts, ensuring high levels of client satisfaction and retention.
• Provide consultative guidance to clients, presenting various insurance scenarios and assisting them in making informed decisions.
• Handle daily account management tasks, including quoting new and renewal business.
• Collaborate with producers and other team members to deliver exceptional service.
• Utilize agency management software to maintain accurate records and streamline processes.

Qualifications/Requirements

• Active licensure in Property & Casualty insurance is required.
• Proven experience in managing commercial lines accounts, preferably within the middle-market segment.
• Strong understanding of insurance products and the ability to explain complex concepts to clients.
• Proficiency in relevant software tools and systems.
• Excellent communication, organizational, and problem-solving skills.
• A minimum of 3-5 years of experience in a similar role is preferred.

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