Seeking a Commercial Lines Customer Service Representative/Risk Advisor to start immediately. In this role you would be responsible for servicing commercial customers by obtaining accurate information, quoting new policies, maintaining and reviewing policies, processing policy endorsements, as well as assisting with billing questions, payments, and other insurance/policy-related items.

General Duties:

Handle customer inquiries
Provide information about current or new insurance products and services
Troubleshoot and resolve customer issues or concerns
Develop and maintain customer relationships pertaining to individual insurance needs

Interact with company underwriters throughout servicing processes

Qualifications:

Property & Casualty Insurance License is required

Previous experience in an insurance agency customer service environment preferred
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

The right candidate must have a strong work ethic, be dependable, have a customer-centered mentality, and be able to work well in our team-based environment.