Job Posting: Senior Commercial Lines Account Manager
Location: Hybrid - Allentown, PA
Start Date: ASAP

Position Overview:
We are seeking a Senior Commercial Lines Account Manager to oversee a designated book of business. This position requires a seasoned professional who can manage complex accounts, lead client communications, support producers, and mentor team members.

Key Responsibilities:

• Manage a book of business for commercial clients, serving as their day-to-day contact

• Perform renewal marketing, policy reviews, and answer coverage inquiries

• Identify client risk exposures and market renewals 90–120 days in advance

• Work with producers to select carriers and obtain competitive quotes

• Participate in client meetings, renewal negotiations, and claim reviews

• Ensure timely, accurate processing of policy changes, endorsements, and audits

• Provide mentorship to Account Managers and Assistants

• Collaborate with Claims Manager on open claims

• Prepare loss summaries and other reports as needed

• Maintain strong relationships with clients, carriers, and vendors

Required Qualifications:

• Active Property & Casualty (P&C) License

• 5+ years of commercial lines experience

• Knowledge of industries such as transportation, construction, and hospitality

• Familiarity with Epic and CSR24 systems (preferred)

Compensation & Benefits:
💼 Salary: Up to $85,000
🩺 Health & Dental Insurance: 100% employer-paid (employee coverage)
🛡️ Disability & Life Insurance: Basic life, short & long-term disability provided
👁️ Optional Benefits: Vision and supplemental life (employee-paid)
👨‍👩‍👧‍👦 Family Benefits: Employee-paid for dependents
🏖️ PTO: ~3 weeks
💰 401(k): Matching available
🏠 Work Environment: Hybrid (3 days in-office, 2 days remote)

Interview & Onboarding Process:

1. Initial Zoom or phone interview

2. Onsite interview

3. Background check prior to start

4. Onsite onboarding and training

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