Commercial Insurance Team Lead (Fully Remote to GA & FL residents)

$60K-$80K base (DOE) + incentives

MUST BE P&C LICENSED, 2-20 for FL (helpful if multi-state licensed)

Lead. Mentor. Grow. Make an Impact.

Are you a dynamic leader with a passion for developing talent, optimizing workflows, and driving business growth in commercial insurance? If you’re ready to take your career to the next level, we want to hear from you.

Our agency is looking for a Commercial Insurance Team Lead to motivate, mentor, and manage our high-performing team of Account Managers and CSRs. You'll be the driving force behind operational excellence, superior client service, and business expansion.

What You’ll Do

Lead & Develop a Winning Team

• Oversee and guide a team of Account Managers and CSRs, fostering a culture of collaboration and success.
• Train team members on industry best practices, risk management, renewal procedures, quoting strategies, and E&O awareness.
• Conduct weekly team meetings to track progress, resolve challenges, and maintain high morale.
• Act as the go-to expert for complex commercial coverage inquiries, claims issues, and escalations.
• Hire, onboard, and train new team members, ensuring they thrive in their roles.

Optimize Operations & Enhance Efficiency

• Oversee and streamline workflows to improve productivity.
• Manage a complex, mid-sized book of commercial insurance business, ensuring top-tier client service.
• Monitor renewals, endorsements, certificates of insurance, and policy changes, ensuring high retention rates.
• Create time-saving, effective processes to enhance efficiency and accuracy.

Drive Business Growth & Client Success

• Boost client retention through proactive engagement and exceptional service.
• Identify cross-selling and upselling opportunities to maximize client protection and agency revenue.
• Ensure the team adheres to best practices in client communication and policy servicing.
• Support team members in marketing new business and placing complex risks.

What You Bring to the Table

• 5+ years of commercial insurance experience, with at least 2 years in leadership/training.
• Active Property & Casualty license (multi-state licensing is a plus).
• Tech-savvy, with experience in MS Office, AMS (Salesforce preferred), and rating systems like EZLynx.
• Proven leadership abilities – a motivator, mentor, and team builder.
• Excellent problem-solving skills – able to handle escalations and make sound decisions.
• Strong communication skills – able to engage both clients and colleagues effectively.
• Results-driven mindset – focused on higher performance, retention, and revenue growth.

Why Join Us?

• Competitive salary & performance-based incentives
• Career advancement opportunities within a growing agency
• Supportive leadership & collaborative team culture
• Ongoing training & professional development

If you're a motivated leader ready to elevate your career, apply now and become a key player in our agency’s success.

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