Commercial Lines Team Lead

Job Summary

Seeking a highly motivated and experienced Commercial Lines Team Lead to join a growing team. This role is ideal for a professional with a strong background in commercial account management and a passion for leadership. The successful candidate will oversee a diverse portfolio of middle-market accounts, including hospitality, commercial real estate, multi-unit habitational, construction, professional liability, and retail. This position offers a hybrid work environment with opportunities for professional growth and development.

Compensation Package

• Salary: $85,000 - $100,000 annually, commensurate with experience
• Bonuses: Performance-based bonuses
• Benefits:
  • Comprehensive health, dental, and vision insurance
  • Life insurance, short-term and long-term disability insurance
  • Paid time off (PTO) and 10 paid holidays
  • Continuing education and professional development support
  • Positive and collaborative work environment
  • Opportunities for career advancement

Responsibilities

• Lead and mentor a team of commercial account managers, fostering a collaborative and productive work environment
• Manage a portfolio of middle-market commercial accounts, including General Liability, Property, Auto, Workers Compensation, Umbrella, and Professional Liability policies
• Prepare proposals, review coverages, and assist clients with claims as needed
• Maintain accurate documentation in the agency management system (AMS360)
• Ensure compliance with agency standards and industry regulations
• Provide exceptional customer service and build strong client relationships
• Support the agency’s growth by aligning with its core values and goals

Qualifications/Requirements

• Experience:
  • Minimum of 5+ years of experience in commercial account management
  • Preferred experience in team leadership, mentoring, or training (insurance industry experience is not mandatory but is a plus)
• Licenses: Active Property & Casualty (P&C) license required
• Skills:
  • Strong knowledge of commercial insurance coverages
  • Proficiency in AMS360 or similar agency management systems
  • Resourceful, motivated, and tech-savvy
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
• Soft Skills:
  • Client-centered approach
  • Adaptability and flexibility
  • Politely assertive and confident
  • Engaging and collaborative demeanor
  • Detail-oriented mindset
• Work Tenure: A proven track record of consistent job tenure in previous roles is required.

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