Job description
Job Summary
An opportunity is available for an experienced professional to manage a portfolio of small to medium-sized business clients, ensuring their group benefits programs are optimized and compliant. This role involves providing comprehensive A-Z servicing for medical and ancillary products, including health, dental, vision, life, disability, and voluntary benefits. The position is onsite and is ideal for individuals with a strong background in group benefits and client relationship management.
Compensation Package
- Base salary ranging from $100,000 to $125,000, with additional commission potential.
Responsibilities
- Manage and maintain a portfolio of group benefits clients, ensuring their programs meet their needs and remain compliant with regulations.
- Lead annual renewals and open enrollment processes with a proactive approach, avoiding automatic renewals.
- Address day-to-day service needs, including eligibility, claims, billing, compliance, and employee inquiries, with a focus on accuracy, empathy, and efficiency.
- Simplify and communicate benefits information effectively to employers and employees through engaging education sessions and ongoing support.
- Stay informed on ACA, ERISA, COBRA, and other regulatory changes to ensure clients remain compliant and audit-ready.
- Collaborate with internal teams, including Placement, Producers, and Technology, to deliver seamless onboarding, cross-selling opportunities, and retention strategies.
Qualifications/Requirements
- A minimum of 3-5 years of experience in group benefits servicing, with a proven track record of managing small to medium-sized business clients.
- Active 2-20 insurance license.
- Strong knowledge of medical and ancillary products, including health, dental, vision, life, disability, and voluntary benefits.
- Expertise in ACA, ERISA, COBRA, and other relevant regulations.
- Communication and interpersonal skills, with the ability to simplify complex information for diverse audiences.
- Detail-oriented with excellent organizational and problem-solving abilities.
- Ability to work onsite and thrive in a collaborative, fast-paced environment.
This role offers a dynamic and rewarding opportunity for a dedicated professional to make a meaningful impact in the group benefits space.
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