Job Title: Employee Benefits Account Manager

Job Summary:
Seeking a detail-oriented Employee Benefits Account Manager to oversee the day-to-day servicing of a diverse book of business, including self-funded, level-funded, and fully insured accounts. This role requires full-cycle account management and hands-on experience with quoting and renewals. The ideal candidate will be proficient in benefits-related software and possess a strong understanding of group health funding structures.

Responsibilities:

• Manage all aspects of assigned employee benefits accounts from onboarding through renewal
• Coordinate and execute quoting for new and renewal business
• Develop and maintain strong relationships with clients, carriers, and vendors
• Ensure compliance with regulatory requirements and internal policies
• Utilize tools such as Employee Navigator, BenefitPoint, and Excel to support daily functions
• Troubleshoot and resolve issues related to billing, enrollment, eligibility, and claims
• Collaborate with internal teams to deliver timely, accurate service
• Support plan implementation, open enrollment, and employee communication initiatives

Qualifications/Requirements:

• Active Life & Health (L&H) License required
• Minimum of 3 years of experience in employee benefits account management
• Experience working with self-funded, level-funded, and fully insured plans
• Proficiency with Employee Navigator, BenefitPoint, and Excel
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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