Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join our team. This role is integral to maintaining and growing our book of business, ensuring exceptional service to a clients, and supporting the overall success of a agency. The ideal candidate will have a strong background in personal lines insurance, excellent customer service skills, and the ability to work collaboratively in a dynamic environment.

Compensation Package

• Salary Range: $60,000 - $65,000+ (depending on experience)
• Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Manage a book of business valued at approximately $2 million, consisting primarily of standard accounts with an average size of $25,000.
• Provide exceptional customer service by addressing client inquiries, resolving issues, and maintaining strong client relationships.
• Quote and remarket new and renewal business as needed.
• Collaborate with the Personal Lines Account Coordinator to ensure efficient handling of administrative tasks.
• Act as a primary point of contact for clients, maintaining a customer-facing role to foster trust and satisfaction.
• Utilize AMS360 software to manage accounts and maintain accurate records.

Qualifications/Requirements

• Licenses/Designations: Property & Casualty (P&C) license required.
• Experience: Minimum of 3 years of experience in personal lines insurance.
• Technical Skills: Proficiency in AMS360 software is preferred.
• Soft Skills:
  • Strong communication and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Problem-solving mindset with attention to detail.
  • Ability to work collaboratively in a team-oriented environment.
    
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