Job Summary

Seeking a seasoned and dedicated Personal Lines Customer Service Representative to join a team. This role is integral to providing exceptional service to the clients and maintaining the high standards of the organization. The ideal candidate will have experience in personal lines insurance, with a preference for those familiar with Erie Insurance and Applied Epic software. This is an in-office position, with work-from-home options available only under special circumstances.

Compensation Package

Competitive salary based on experience and qualifications
Comprehensive 401(k) retirement plan
Full benefits package (details provided upon request)

Responsibilities

Provide exceptional customer service to personal lines clients
Handle standard-sized accounts and manage a book of business
Assist with quoting new and renewal business
Collaborate with team members to ensure client satisfaction and efficient operations
Maintain accurate and up-to-date records in Applied Epic software

Qualifications/Requirements

Active Property & Casualty (P&C) license required
Minimum of 2 years of experience in personal lines insurance preferred
Experience with Erie Insurance and Applied Epic software is a significant advantage
Strong communication and interpersonal skills
Ability to work effectively in a team-oriented, in-office environment
Detail-oriented with excellent organizational skills

#LI-CS1