Personal/Commercial Insurance Account Manager

Job Summary

Seeking a dedicated and detail-oriented Personal/Commercial Insurance Account Manager to join a well-established, family-owned insurance agency. This is a fully in-office role where you will play a key part in servicing and growing the diverse book of business, which includes both personal and commercial lines. If you are passionate about providing exceptional service and thrive in a collaborative environment, encourage you to apply.

Compensation Package

• Hourly Rate: $30 - $35 per hour
• Annual Salary: $62,000 - $73,000

Responsibilities

• Provide comprehensive servicing for personal and commercial insurance accounts.
• Handle policy renewals, cross-selling opportunities, and referrals.
• Assist with quoting new and renewal business, primarily focusing on renewals.
• Collaborate with the team to ensure client satisfaction and retention.
• Support the management of a varied book of business, including small accounts and assisting with larger accounts.
• Utilize HawkSoft agency management software for daily operations.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license required.
• Experience:
  • Preferred: 3-5 years of insurance industry experience (open to candidates with less experience if licensed and motivated).
  • Experience with both personal and commercial lines is a plus.
• Technical Skills: Familiarity with HawkSoft or similar agency management software is preferred.
• Soft Skills:
  • Strong customer service orientation.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team-focused environment.
  • Detail-oriented with strong organizational skills.
  • Proactive and adaptable to a dynamic workload.

#LI-CH2