Senior Claims Specialist - GL & Construction Defect

Job Summary

Seeking a highly skilled and experienced Senior Claims Specialist with expertise in General Liability (GL) and Construction Defect claims. This is a fully remote, permanent position offering an exciting opportunity to manage a diverse portfolio of claims, including bodily injury, property damage, and construction defect cases. The ideal candidate will have a strong background in claims adjusting, exceptional analytical skills, and the ability to work independently while maintaining a collaborative approach.

Compensation Package

• Salary Range: $120,000 - $140,000 per year (depending on experience)
• Comprehensive benefits package
• Opportunities for professional growth and development

Responsibilities

• Manage a portfolio of moderate-to-high-complexity General Liability claims, including bodily injury, property damage, and personal and advertising injury.
• Provide oversight to Third Party Administrators (TPAs) while handling a personal caseload of claims.
• Investigate, analyze, and evaluate coverage, liability, and damages from claim inception to resolution.
• Draft coverage position letters with Claim Manager approval.
• Set timely and accurate claim reserves and make recommendations to the Claim Manager when necessary.
• Manage litigated claims in partnership with defense counsel, attending mediations, settlement conferences, and trials as needed.
• Evaluate settlement demands, negotiate resolutions, and authorize payments within authority levels.
• Communicate effectively with policyholders, attorneys, experts, and agents/brokers.
• Ensure compliance with company policies, legal standards, and regulatory requirements.

Qualifications/Requirements

• Bachelor’s degree preferred; equivalent experience will be considered.
• 7+ years of experience managing Commercial General Liability claims, with at least 2 years of Construction Defect experience.
• Experience in bodily injury claims and TPA oversight is highly desirable.
• Strong analytical, negotiation, and decision-making skills with sound judgment.
• Excellent verbal and written communication skills, including the ability to convey information clearly and concisely.
• Proficiency in Microsoft Office tools and claims management systems.
• Ability to manage high-volume workloads while maintaining accuracy and attention to detail.
• Active Adjuster licenses in required states.
• CPCU or other industry designations are a plus.

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