Job Summary

We are seeking a talented and experienced Senior Employee Benefits Account Manager to join our team. The Senior Employee Benefits Account Manager will be responsible for maintaining and expanding client relationships, providing exceptional service, and ensuring the successful implementation of employee benefits programs.

Responsibilities

• Serve as the main point of contact for a portfolio of clients, understanding their unique needs and providing tailored solutions.
• Collaborate with internal teams to develop and implement strategic and comprehensive employee benefits programs.
• Conduct regular client reviews to assess the effectiveness of existing programs and identify opportunities for improvement.
• Stay informed about industry trends and regulatory changes, and advise clients accordingly.
• Track and manage client accounts, including processing renewals, claims, and other account-related activities.
• Build and maintain strong relationships with insurance carriers and other third-party providers.
• Lead and mentor a team of account managers, providing guidance and support as needed.

Qualifications/Requirements

• 3+ years of relevant insurance industry experience.
• Proven experience in employee benefits account management, with a focus on client-facing roles.
• Strong knowledge of employee benefits programs, including health insurance, retirement plans, and other offerings.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Ability to think strategically and develop innovative solutions to meet client needs.
• Proven leadership skills, with the ability to mentor and coach junior team members.
• Holds an active L&H (Life and Health) insurance license.
• Industry certifications are a plus.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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