Senior Claims Representative - Professional Liability

Job Summary

Seeking a highly skilled and experienced Senior Claims Representative specializing in Professional Liability to join a dynamic team. This is a full-time, 100% remote position with a temporary assignment of approximately three months, with the potential for permanent conversion based on performance and departmental needs. The successful candidate will manage a diverse portfolio of professional liability claims, including both litigated and non-litigated cases, for a variety of professions. This role requires exceptional analytical, organizational, and communication skills, as well as the ability to thrive in a fast-paced, collaborative environment.

Compensation Package

• Hourly Rate: $50 - $65 per hour
• Type: Temp-to-Hire (3-month assignment with potential for permanent placement)
• Additional Benefits: Competitive compensation based on qualifications, geographic location, and other considerations permitted by law.

Responsibilities

• Manage an active caseload of litigated and non-litigated claims of varying complexity under miscellaneous professional liability coverages.
• Evaluate coverage issues and identify risk transfer opportunities.
• Recognize exposures and ensure reserves are adequate and timely.
• Develop and implement resolution strategies, including settlement valuation and obtaining settlement authority.
• Proactively manage litigation, including expert selection, planning, budgeting, and collaboration with defense counsel.
• Participate in mediations and other legal proceedings as needed, within settlement authority limits.
• Maintain accurate and thorough documentation of claim files in accordance with established guidelines.
• Manage allocated loss adjustment expenses through strategic handling and coordination with the billing unit.
• Maintain adjuster licenses as required.
• Communicate effectively with internal and external stakeholders.
• Occasionally travel to attend mediations, trainings, trials, and other related meetings.

Qualifications/Requirements

Education & Licensing:

• Bachelor’s degree required.
• Active home state adjuster license required.
• Industry designations such as AIC, SCLA, or CPCU are a plus.

Experience:

• Minimum of 3 years of experience handling professional liability claims preferred.
• At least 1 year of experience managing litigated claims.

Skills & Abilities:

• Strong analytical, organizational, and time management skills.
• Excellent written and verbal communication skills.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Proficiency in MS Word, Excel, and internet applications.
• Highly detail-oriented with the ability to prioritize tasks effectively.
• Strong interpersonal skills and the ability to work collaboratively in a virtual office environment.
• Ability to execute sound judgment in sensitive situations and respond promptly to inquiries with a sense of urgency.

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