Commercial Lines Account Manager (CLAM)

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager (CLAM) to join a growing team. This role is ideal for a licensed professional with a passion for servicing accounts and providing exceptional client support. An organization prides itself on fostering a family-oriented, collaborative, and energizing work environment. With a focus on professional growth and internal promotions, offer a unique opportunity to thrive in a supportive and dynamic atmosphere.

Compensation Package

• Salary Range: $65,000 - $85,000 annually
• Benefits: Comprehensive insurance coverage, including health, dental, and vision
• 401(k): Employer match available
• Paid Time Off: Generous vacation and holiday schedule (negotiable)
• Work Arrangement: Hybrid schedule (3 days in-office, 2 days remote)

Responsibilities

• Provide exceptional service to a diverse portfolio of commercial accounts, ranging from small to large markets.
• Handle daily account servicing tasks, including policy changes, endorsements, and client inquiries.
• Assist with quoting and processing renewal business as needed.
• Collaborate with centralized departments for specialty risk products, bonds, and marketing support.
• Maintain accurate records and documentation using EPIC software.
• Build and maintain strong relationships with clients, producers, and internal teams.

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license is required.
• Experience: Minimum of 1-2 years as a licensed Customer Service Representative (CSR) in the insurance industry.
• Familiarity with servicing a mix of small, mid, and large market accounts.
• Proficiency in EPIC software or similar agency management systems is preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to thrive in a collaborative, family-oriented, and fast-paced environment.

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