Commercial Lines CSR

Job Summary

Seeking a dedicated and experienced Commercial Lines Customer Service Representative (CSR) to join a team. This role offers the opportunity to work in a collaborative and supportive environment with a strong company culture. The ideal candidate will have a proven track record in commercial lines insurance, with expertise in handling a variety of accounts, particularly in transportation.

Compensation Package

• Salary Range: $52,000 - $65,000 (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage daily client service tasks, including billing, change requests, certificates, claims reporting, and renewals.
• Occasionally remarket and quote new pieces of business.
• Handle new and renewal business quoting.
• Provide exceptional customer service to maintain and strengthen client relationships.

Qualifications/Requirements

• Licensure/Designations: Property & Casualty (P&C) license required.
• Experience: Minimum of 2-3 years of commercial lines experience; 3+ years preferred.
• Software Proficiency: EPIC software experience is mandatory.
• Account Expertise: Generalist experience with a strong preference for candidates with transportation account knowledge.
• Skills: Strong organizational and communication skills, with the ability to manage multiple tasks effectively.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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