Responsibilities

As a Commercial Lines Account Manager, your key responsibilities will include:

• Building and maintaining strong, long-term relationships with clients, underwriters, and key business partners to ensure comprehensive account oversight and client satisfaction.
• Providing guidance and risk assessment expertise to clients to help them understand their insurance options.
• Monitoring client accounts to ensure compliance with underwriting standards and adherence to company policies.
• Proactively identifying opportunities for additional coverage or cross-selling insurance products and services to meet client needs.
• Resolving client inquiries and challenges efficiently while maintaining a high level of professionalism and customer service.
• Generating and analyzing reports related to account performance and renewal schedules.
• Staying up-to-date on insurance industry trends, changes in regulations, and market developments to provide clients with accurate and up-to-date information.

Day-to-day

Your typical day as a Commercial Lines Account Manager may include:

• Meeting with clients to discuss their specific insurance needs and providing tailored solutions to reduce risks and maximize coverage.
• Collaborating with underwriters to negotiate the best rates and terms for clients.
• Reviewing and processing requests for policy changes, renewals, and endorsements.
• Monitoring active client accounts and preparing comprehensive reports to support decision-making.
• Providing support for client claims processing and advocating on behalf of clients as needed.
• Engaging in team brainstorming sessions to address complex client needs and identify potential growth opportunities.
• Participating in ongoing professional development to stay current on market trends, insurance products, and compliance guidelines.

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