Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a well-established and family-oriented agency. This role is integral to the team, focusing on client retention, customer service, and managing small business commercial accounts. If you are a motivated professional with a strong work ethic and a passion for delivering exceptional service, we encourage you to apply.

Compensation Package

• Salary Range: $50,000 - $65,000 (up to $70,000-$75,000 for exceptional candidates) + bonus opportunities
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
• Work Environment: Fully onsite with potential for hybrid flexibility after training

Responsibilities

• Manage and retain a book of small business commercial accounts (BOPs, GL, WC, Commercial Auto) with premiums under $25,000.
• Handle daily customer service tasks, including endorsements, adding vehicles, and assisting walk-in clients.
• Quote new and renewal business as needed.
• Collaborate with team members to ensure seamless client support and satisfaction.
• Utilize agency management software and rating tools to manage accounts efficiently.

Qualifications/Requirements

• Licenses: Active Property & Casualty (P&C) License required.
• Experience:
  • 3-5 years of experience in commercial lines account management.
  • Strong preference for candidates with Erie Insurance experience.
  • Familiarity with Applied Epic or TAM software is a plus.
• Skills:
  • Excellent multitasking and organizational abilities.
  • Strong work ethic and ability to work independently.
  • Proven track record of tenure and reliability.
  • Exceptional interpersonal and communication skills.
• Cultural Fit: Must thrive in a family-oriented, drama-free, and collaborative work environment.

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