Commercial Lines Customer Service Representative

Salary60000
LocationLaBelle
Job type Permanent
DisciplineAgency
Reference152268

Job description

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This is an exciting opportunity to work in a supportive and growth-oriented environment, where you will play a key role in managing a generalist book of business, servicing mid-market accounts, and contributing to the success of the organization. The ideal candidate will have a strong background in commercial lines insurance, excellent customer service skills, and the ability to thrive in a collaborative team setting.

Compensation Package

  • Salary: $60,000 - $80,000 annually, plus 50% commission on new business.
  • Benefits:
    • Full medical coverage for employee and spouse.
    • 4 weeks of paid time off (PTO).
    • Long-term disability (LTD) and short-term disability (STD) insurance.
    • Pension plan.
    • Education reimbursement for professional development.

Responsibilities

  • Provide A-Z servicing for a generalist book of business, including mid-market accounts.
  • Manage existing policies, ensuring client satisfaction and retention.
  • Quote new and renewal business, contributing to the growth of the book of business.
  • Write new business policies and actively cross-sell additional products and services.
  • Collaborate with the Commercial Lines Department to meet team goals and objectives.
  • Utilize Epic software to manage accounts and maintain accurate records.

Qualifications/Requirements

  • Licenses/Certifications: Active 2-20 license is required.
  • Experience: Minimum of 3 years of experience in commercial lines insurance.
  • Proficiency in Epic software is preferred.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team-oriented environment.
  • A customer-focused mindset with a commitment to delivering exceptional service.

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