Employee Benefits Account Manager

Job Summary

Seeking a dedicated and professional Employee Benefits Account Manager to join a team. This role is integral to operations, focusing on servicing accounts, managing renewals, marketing, quoting, and day-to-day client interactions. The successful candidate will work with small group accounts, primarily under 20 employees, with a book size of approximately 60 to 80 total groups. This is a hybrid position, requiring three days in the office and two days working remotely. If you are a detail-oriented professional with a passion for client service and a strong background in employee benefits, we encourage you to apply.

Compensation Package

• Salary Range: $70,000 - $90,000+ annually, commensurate with experience.
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
• Work Arrangement: Hybrid (3 days in-office, 2 days remote).

Responsibilities

• Manage and service a portfolio of small group accounts (primarily under 20 employees, with some over 20).
• Handle renewals, marketing, quoting, and other day-to-day account management activities.
• Provide exceptional client service by responding promptly and professionally to inquiries.
• Utilize Employee Navigator and BenefitPoint software for data entry and management.
• Collaborate with team members and attend occasional team or client meetings.
• Demonstrate initiative and ensure timely follow-up on all client-related matters.

Qualifications/Requirements

• Licenses/Designations: Life & Health (L&H) license required.
• Experience: Minimum of 3+ years in employee benefits account management.
• Technical Skills: Proficiency in Employee Navigator and BenefitPoint software is highly preferred.
• Soft Skills:
  • Strong communication skills.
  • Professional demeanor.
  • Initiative and proactive approach to tasks.
  • Ability to respond promptly and effectively to client needs.
• Education: Relevant educational background or equivalent work experience.

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