Employee Benefits Account Manager

Job Summary

Seeking a dedicated and experienced Employee Benefits Account Manager to join a dynamic team. This role is essential in providing exceptional service support for group benefits and voluntary benefits accounts, with a focus on fully funded medical accounts with fewer than 100 lives. The ideal candidate will have a strong background in employee benefits, excellent communication skills, and a passion for delivering outstanding client service.

Compensation Package

• Salary Range: $65,000 - $85,000 annually
• Benefits Offered: Comprehensive benefits package
• 401(k): Available
• Work Arrangement: Hybrid work model available after 90 days (initially 5 days in-office)
• Travel: Minimal travel required

Responsibilities

• Provide service support for group benefits and voluntary benefits accounts.
• Assist with the renewal process for existing accounts.
• Utilize BenefitPoint software to manage client accounts and ensure accurate record-keeping.
• Collaborate with internal teams to deliver exceptional client service and meet client needs.
• Conduct regular communication with clients to address inquiries, resolve issues, and provide updates.
• Support the quoting process for new and renewal business.
• Maintain a strong understanding of industry trends and regulations to provide informed guidance to clients.

Qualifications/Requirements

• Licensure: Life and Health (L&H) license required.
• Experience: Minimum of 3 years of experience in service support for group benefits or voluntary benefits.
• Technical Skills: Proficiency in BenefitPoint software preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• Detail-oriented with a commitment to delivering high-quality service.

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