Job Title: Employee Benefits Account Manager

Job Summary:
Seeking a detail-oriented and client-focused Employee Benefits Account Manager to manage and service a book of large group accounts. This role requires experience with self-funded plans and ancillary benefits. The Account Manager will act as a primary point of contact for clients and play a key role in delivering exceptional service and support across all aspects of benefits administration.

Responsibilities:

• Manage day-to-day servicing of assigned group benefit accounts, including self-funded plans and ancillary coverage
• Serve as the main point of contact for client inquiries, problem resolution, and ongoing support
• Assist with renewals, plan analysis, and implementation of benefit strategies
• Coordinate with carriers, vendors, and internal teams to ensure accurate plan administration
• Prepare and present materials for client meetings, both virtually and in-person
• Maintain updated and accurate information in the agency management system
• Provide proactive communication and consultative support to ensure client satisfaction

Qualifications/Requirements:

• Active Life and Health (L&H) license required
• 2–3 years of experience in an employee benefits account management role at an insurance agency
• Familiarity with larger group accounts and self-funded plan structures
• Strong knowledge of group benefits and ancillary lines
• Excellent communication, organizational, and client service skills
• Ability to work collaboratively and independently in a fast-paced environment

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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